Frequently asked
questions

Have questions? We have answers!

Getting paid on our platform is simple and seamless:

  1. Order Completion: When a customer places an order and it is successfully completed, your earnings from the sale (minus any applicable commission or fees) will be credited to your vendor account.
  2. Payment Schedule: Payouts are processed according to our payout schedule (e.g., weekly, bi-weekly, or monthly). You can view the details in your vendor dashboard under the “Payouts” section.
  3. Payment Methods: We support various payment methods such as PayPal, Stripe, or direct bank transfer. Be sure to configure your preferred payment method in your vendor settings.
  4. Minimum Withdrawal Amount: Some payment methods may require a minimum balance for withdrawal. Check your vendor dashboard for the specifics.
  5. Transaction Details: All transaction records, including sales, fees, and payouts, are available in your vendor dashboard for full transparency.

If you encounter any issues or have further questions, feel free to contact our support team.

Creating a shop on our platform is quick and easy. Follow these steps:

  1. Register as a Vendor:

    • Click on the “Register” button on the homepage.
    • Select the “Vendor” option and fill out the registration form with your details.
  2. Verify Your Account:

    • After registration, you will receive an email confirmation. Click the link in the email to verify your account.
  3. Set Up Your Shop Details:

    • Once logged in, go to your vendor dashboard and click on “Shop Settings.”
    • Provide your shop name, description, and other details like logo, banner, and address.
  4. Configure Payment Methods:

    • Add your preferred payment method to ensure you receive payouts. You can set this up under the “Payment Settings” section.
  5. Add Products:

    • Start adding your products by clicking on the “Add New Product” button in the dashboard. Include clear images, accurate descriptions, and pricing for each product.
  6. Review and Publish:

    • Once your shop is set up and products are added, your shop will be reviewed (if required by the platform) and then published for customers to browse and purchase.

If you need assistance during the setup process, our support team is here to help!

No, you do not need a credit or debit card to create a shop on our platform. Setting up your shop is free of charge, and there are no upfront costs.

However, depending on the payment method you choose to receive payouts, you may need to provide bank account details or link a payment gateway to your vendor account. This ensures smooth processing of your earnings from sales.

If you have any concerns or questions about payment setup, feel free to reach out to our support team for guidance.

At KisaanNetwork, we strive to keep our fee structure transparent and fair for all vendors. Here’s how it works:

  1. Commission Fees:

    • A small commission is charged on each sale you make. This percentage is deducted automatically from the total sale amount before your earnings are credited to your vendor account.
  2. Payment Processing Fees:

    • Depending on the payment gateway used (e.g., PayPal, Stripe, etc.), there might be a payment processing fee. These fees are charged by the payment provider and not by KisaanNetwork.
  3. Other Fees:

    • Additional fees, such as listing fees or advertising fees, may apply if you opt for premium features or promotions for your products.
  4. Detailed Breakdown:

    • You can view a detailed breakdown of all fees associated with your account in the vendor dashboard under the “Transactions” or “Earnings” section.

We believe in complete transparency, and all fees will be clearly outlined. If you have any questions about fees or how they are applied, our support team is here to assist you.

How can we help you?

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