We aim to ensure smooth transactions for buyers and sellers. Here’s how refunds and disputes work:
Refunds:
- Buyers can request refunds through their account under the Orders section.
- Vendors review the request and may approve or deny it based on their return policy.
- If approved, refunds are processed within 5-7 business days.
Disputes:
- If an issue remains unresolved, buyers can escalate the matter as a dispute.
- Our team will mediate between the buyer and seller to reach a fair resolution.
For further details, refer to our Refund and Dispute Policy.